If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible. Click a question below to view the answer.

  • How can I change something in my order?

    • If you need to change something your order, please contact us immediately. We usually process orders within 2-4 hours, and once we have processed your order, we will be unable to make any changes.
    • Change order

    • Cancel order online

    • Cancel order using automated system

    • Unable to cancel order

  • How can I pay for my order?

    We accept Visa, MasterCard, and American Express credit and debit cards for your convenience.

  • Can I track my order?

    Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

  • Can I return an item?

    Please visit our Returns & Exchanges page for more information.

  • How long will my order take to be delivered?

    Delivery times will depend on your location. Once payment is confirmed your order will be packaged. Delivery can be expected within 10 business days.

  • Do I need an account and what are the benefits?

    It's not required to create an account. But, having an account provides easier checkout, the ability to create and send a wishlist, and a customized shopping experience.

  • Is YotoGear a trustworthy company?

    There is currently one customer review posted about YotoGear. On average, they received a star-grading of 10/10, with 100% of the reviewers indicating that they would buy from the brand again.

  • What services or products do YotoGear offer?

    YotoGear is mainly active in the Online Shop category, more specifically with Sport & Outdoor.

  • I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the YotoGear website with confidence. If not you can find many other brands to read about on our website!"